A consumer court in Karachi has directed a private bank to pay Rs. 15,000 in compensation to a customer over a faulty ATM incident. The Consumer Protection Court (South) ruled that the bank failed to maintain proper ATM services after the machine retained the customer’s card without dispensing cash. Judge Abul Ahad Memon stated that the bank’s negligence caused mental stress, inconvenience, and disruption to the customer’s professional activities.